FAQ

Hey there, we hope this page would solve your questions, but do feel free to message us if it does not. 

-

1. Do you offer international shipping?

YES, we do! International shipping is available on our website while the shipping fees will be calculated in the checkout page. We don't put additional administrative fees on the shipping cost, it is the exact amount we are going to pay our courier. 

 

2. Can I pre-order online and pick up in store?

Tasting Lab is now resumed coffee service, starting September 30th, 2023. You can now pick up your orders from our Richmond location at 13880 Wireless Way.

We offering free local pick up for less than 2 bags of order purchase, free local delivery in Metro Vancouver & FREE Canada-wide shipping/delivery with 2 bags or above online order! 

 

3. I would like to attend workshops, when is the next one?

Thank you for your interest! We welcome all coffee enthusiasts whether you are home brewer, coffee scientists or in-house barista. We hold classes for individual and groups. We can also tailor custom them to suits your level. Message us and we can start from there. 

 

4. Where do you source your beans?

We source our coffee through various B-Crop Cert. suppliers. Depending on availability, we have different coffee offerings from time to time.  Should you wish to know what you are drinking, available information on farm and producer details are listed online and packages. 

 

5. Can my office do coffee subscription? 

To be resumed. 

 

6. I have some greens on hand, can you help to do green analysis? 

The answer is YES. Our in house licensed Q-grader in house is qualified to do the coffee quality check subjectively in professional format. We have minimum charge and the pricing varies depending on what and how many types of beans required for analysis.  A report will be provided as well. Drop us a line and we will see how we may help you.

 

7. I have an event coming up, can you do catering?

We have experience of mobile coffee service ranging from Cars + Coffee and business conference.

Let us know your event size and scale and we'll make it happen.